Cigna Healthcare, one of the leading global health insurance companies, extended its footprint in Africa following a new partnership with AAR Insurance Kenya, that aims to transform the insurance landscape in East Africa.
This partnership seamlessly blends local expertise with global reach, providing policyholders with unmatched access to healthcare services on a global scale. With this expanded coverage, policyholders will enjoy the flexibility to seek medical treatment within Kenya and tap into a network of world-class healthcare providers across the globe.
According to Jerome Droesch, CEO of Cigna International Markets Business for Domestic Health and Health Services during the launch of the partnership held at the US Ambassador’s House in Nairobi, Kenya on November 22nd, the partnership signifies a major milestone in Cigna’s longstanding presence in Africa.
“By combining our global expertise with AAR Insurance’s deep understanding of the local market, this partnership delivers unmatched healthcare coverage to policyholders, addressing the demand for innovative insurance solutions that align with Kenya’s specific needs and shaping a robust future for the insurance industry in the nation,” he said.
The partnership will offer various benefits, including an employee assistance program, telehealth services, clinical care for critical illnesses, mental health solutions, and access to an online well-being solution – LVL Wellbeing. Members can also access policy details and claims from anywhere and at any time through the Cigna mobile app.
Meg Whitman, US Ambassador to Kenya, who was present at the launch, commended the partnership as it will bring about quality healthcare for all in Kenya. “Creating the right business environment and partnering with the private sector is essential for Kenya to expand access to quality healthcare for all its citizens. Our embassy is working with the Government of Kenya and the private sector to continuously improve the business environment, so that innovative U.S. companies in the healthcare sector such as Cigna can grow and expand in Kenya,” she said.
According to Ms. Esther Koimett, Board Chair of AAR Insurance Kenya, the partnership reaffirms the commitment of AAR Insurance Kenya to deliver cutting-edge solutions to meet diverse needs in East Africa. “This collaboration will introduce a range of superior insurance products that provide both local and international coverage, paving the way for a future where comprehensive health coverage knows no boundaries,” she added.
The new partnership in Kenya complements Cigna’s extensive portfolio, which encompasses more than 190 million customer relationships in over 30 countries and jurisdictions. With its longstanding reputation for reliability and commitment to local needs, Cigna has found a like-minded partner in AAR Insurance, an industry leader in Kenya renowned for its expertise, reach, and unwavering commitment to advancing healthcare solutions.