A virtual medical facility, Healthx, has entered Kenyan market consolidating gains made in healthcare innovations and technologies in the past years. The healthcare provider will utilize digital platforms to provide next generation telemedicine and telemonitoring services.
Through the integrated telehealth platform, patients will have 24/7 access to qualified and licensed healthcare professionals with experience in primary healthcare and patient management who are permanently employed by HealthX. The services will be offered on a subscription model, giving patients access to medical consultations via video or voice calls, and live chat.
“There is a positive shift in innovations in the healthcare space which from our perspective has been due to necessity such as the one presented by Covid-19, increased digital connectivity, more willingness by providers to re-invent their modes of service provision and also regulatory changes that have made enabling innovation in provision of quality healthcare services,” said Qaizer Manji, HealthX Africa CEO.
Mr. Manji said that by utilizing mobile and internet connectivity, the services will reduce congestion in healthcare facilities, lower costs for patients and give users access to educational healthcare content to help prevent diseases, which in the long term will contribute to a healthier population.
“With Universal Health Coverage being a priority area in our country, we believe HealthX will make a major contribution towards the achievement of universal and quality healthcare in Kenya,” he said.
The market expected a faster growth of e-health services than anticipated in the previous decade thanks to the Covid-19 pandemic. Mckinsey & Company did a global telehealth analysis in July which shows over 40% of patients are willing to continue using telehealth services going forward- up from 11 using it prior to the pandemic. Investments in virtual health are therefore expected to grow at record levels as traditional healthcare providers also receive market pressure to innovate.